Program at a Glance

The program below is also available for downloading and printing in PDF Format.

Thursday, September 7, 2017

All Day

Arrival and Registration – Delta Kananaskis resort

1:00 pm – 4:00 pm

Manufacturer/Distributor Private Networking Sessions
(suites available through the hotel)

  • Schedule time for one-on-one meetings with customers or suppliers
  • Delegate contact information will be provided in advance
5:00 pm – 8:00 pm

Tabletop Show & Welcome Reception

  • An opportunity for manufacturers and agents to showcase products and services to distributors and other decision-makers from across the country 
  • Network with colleagues, customers and our keynote speaker, Mike Marks, from Indian River Consulting Group


Friday, September 8, 2017

7:30 am – 9:00 am

Continental Breakfast & Opening Speaker – Casey Eagle

  • The Canada Conference will kick off in style with a special presentation by Casey Eagle, also known by his traditional name "Sorrel Horse". Casey's presentation gives unique insight into First Nations lifestyles and customs, and no one is better to share this information than Casey. He has been awarded the Chief David Crow Child Award for his work in cross-cultural awareness as well as numerous other awards. Everyone welcome.
9:15 am - 3:30 pm

Optional Activities – Hiking, Helicopter Rides, Mountain Biking, Horseback Riding, to name a few (minimum numbers required), Full-Service Spa also available

9:15 am – 12:30 pm

Plenary Session – J. Michael Marks, Managing Partner, Indian River Consulting Group

Industry Trends: Those That Are Already Here And Those That Are Coming Next

Indian River Consulting has worked with many DHI members, both distributors and suppliers. Join Mike Marks as he shares his perceptions into the industry and where it is going.

This presentation will provide two very different insights.

  • The first insight is about large scale issues that are reshaping our industry. Many are already here including convergence of the electronic security industry, the changing bidding and sourcing practices of our customers, the impact of regenerating workforce with the pale, male and stale exiting, to be replaced by diverse millennials. What could go wrong? There are also forces that are now creeping into our industry including Amazon and the like, manufacturers who are going to be forced to take some business direct just to name two.
  • The second insight is probably more important as it is about what actions you can take to turn a potential threat into a real opportunity. There are no easy answers but there are real answers and this is a robust industry that will be around long after all of us are gone. That said there will be casualties along the way. The firms that will be challenged the most are the lifestyle owner-operators who cling to what worked years ago and are truly uncomfortable with change. The real issue for these firms is not their inability to change, it is their willingness. Most will end up being acquisition add-on targets for those firms that chose to "play it to win" instead of "playing it not to lose."
12:30 pm – 1:30 pm

Informal Lunch
We'll keep it casual to give everyone a chance to chat with old friends and new acquaintances.

2:00 pm – 5:30 pm


Finding Growth with Innovation in a Flat market – Mike Marks

Mike is going to pull several tools from the his Executive Toolkit and share them with participants. This was a day and one half program that was research based and focused on creating shareholder value for the independent DHI distributor. Mike will focus on revenue growth and examine quoting practices, sales force management, opportunity interception, and managing change outs. This session will provide time for Q&A and group discussion.

Project Management Reinvented – Rick Volpel, PMP, Agile/Scrum, Lean Six Sigma Master Blackbelt

This session is ideal for those on the management track who want to improve project management skills. 

The workshop will cover:

  • Principles of Effective Project Management
  • How to Build a Closed-Loop Plan
  • Project Accountabilities
  • Constructing a Mock Project Management Plan

You will walk away understanding:

  • The importance of planning for effective project management
  • Clear roles and responsibilities for project management teams
  • How to guide and facilitate projects with a structured project management process
Evening free for entertaining, dining, relaxing (restaurant listing will be available in advance)


Saturday, September 9, 2017

8:30 am – 5:00 pm

Optional Offsite Activities (transportation provided)

Golf at Silvertip Golf Course
One of Western Canada's truly spectacular courses with an untouched wilderness reserve overlooking 600 acres of peaks, grasslands and valleys. The course length varies from 5,100 to 7,200 yards, making it ideal for both scratch golfers and recreational players.

Banff Day Trip
Enjoy the magnificence of the Rockies enroute to beautiful Banff. Unique boutiques and shops and an abundance of delightful restaurants, all while surrounded by nature at its best.

Optional onsite activities – Hiking, Helicopter Rides, Mountain Biking, Horseback Riding, to name a few (minimum numbers required), Full-Service Spa also available.

6:30 pm – 7:30 pm

The Beginning of the Grand Finale
It's time to regroup for a drink and hors d'oeuvres after a delightful day of golf or exploring.

7:30 pm – Midnight

Dinner & Great Entertainment with Calgary's Dueling Pianos
After a delicious Alberta Beef dinner, it's time to enjoy some entertainment at its very best. Calgary's Dueling Pianos bring their complete show with them so whether you want to sing along, dance, participate in their games or sit back and relax, you're sure to be entertained. A great way to end the 2017 Canada Conference.


© 2017 DHI Canada